Tunnel Upgrade Project

Project Overview:

The client’s upgrade project aimed to improve the reliability and efficiency of a major line, with tunnel upgrades as a focal point. 

Deploy Role:

Deploy was entrusted with the responsibility of providing Safety Critical staff essential for the successful execution of the tunnel upgrade project. The roles supplied included Engineering Supervisors (ES's), Level Crossing Attendants (LXA's), and Controller of Site Safety (COSS's). These positions played a crucial role in ensuring the safety and smooth operation of the upgrade works during the blockade.

Challenges Faced:

The nature of railway upgrades, especially in confined spaces like tunnels, poses inherent challenges. Safety, precision, and adherence to tight schedules are paramount. Deploy had to source personnel with not only the technical expertise required for railway engineering but also a deep understanding of safety protocols and the ability to work efficiently within the constraints of a 21-day upgrade.

Recruitment and Deployment Process:

Deploy leveraged its extensive network and industry expertise to identify and recruit highly qualified candidates for the Safety Critical roles. Rigorous screening processes ensured that only individuals with the requisite certifications, experience, and commitment to safety were selected. Once the recruitment phase was complete, Deploy facilitated the smooth deployment of the recruited staff to the tunnel site.

Success Metrics:

The success of Deploy's involvement in the tunnel upgrade project can be measured through several key metrics:

Safety Performance:

No safety incidents were reported during the blockade, reflecting the high standard of safety maintained by the recruited staff.

Project Timeline Adherence:

The project progressed according to schedule, with the first phase completed successfully and the second phase ready to commence on time.

Client Satisfaction:

The client expressed satisfaction with the quality of Safety Critical staff provided by Deploy, acknowledging their contribution to the project's success.

Project Recognition:

The client highlighted the successful completion of the first phase of the tunnel upgrade project in a social media post, emphasising the collaboration with Deploy. Additionally, the project garnered attention in the media.

Conclusion:

Deploy's successful deployment of Safety Critical staff significantly contributed to the seamless execution of the tunnel upgrade project. Their commitment to safety, efficient recruitment processes, and collaboration showcase the company's expertise in meeting the unique staffing challenges of critical infrastructure projects in the railway industry. This case study serves as a testament to Deploy's ability to provide tailored solutions for complex projects, ensuring both client satisfaction and project success.

Sunset over a power grid with wind turbines, solar panels, and electrical towers.
By Kieran Smith January 28, 2026
How strategic workforce planning helps Energy & Power clients deliver wind, solar and EV projects safely, efficiently and at scale across the UK.
Railroad tracks receding into the distance, lit by signal lights, with the word
By Kieran Smith January 26, 2026
Discover why safety-critical and signalling roles are shaping rail careers in 2026. Insights for rail professionals looking for long-term, compliant opportunities.
Construction worker in safety gear looking at a building under construction, cranes in background.
January 23, 2026
Career advice for professionals ready to step into project leadership roles across infrastructure, rail, engineering, and energy. Making the transition from a hands-on technical role to a project leadership position is one of the biggest and most rewarding steps you can take in your infrastructure career. Whether you’ve spent years on-site as an engineer, technician, operative, or specialist, there comes a point where you might start asking yourself: “What’s next for me?” “How do I move from delivering tasks to leading entire projects?” If you’re exploring the path toward becoming a Project Lead in Infrastructure, you’re not alone. Across the UK, organisations within the rail, energy, utilities, and major capital projects sectors are actively seeking professionals who understand the realities of site delivery and can translate that into strategic, people-centric leadership. This article will guide you through what the transition looks like, the challenges to expect, the skills you need to develop, and how Deploy can support your journey with the right recruitment assistance. The Transition: From Technical Expertise to Strategic Leadership Stepping into a project leadership role means shifting your focus from “doing the work” to guiding, planning, coordinating, and delivering. You already understand the technical realities of how a project should run, what can go wrong, and what excellence looks like. That is your foundation. Moving upward involves learning how to influence outcomes, steer teams, and adopt a more strategic mindset. This phase often comes with big questions: How do I demonstrate leadership experience if I’ve never held a leadership title? How do I balance technical depth with people and project skills? Am I ready to move beyond the tools and be accountable for budgets, timelines, and teams? The answer is yes—if you’re willing to build the right capabilities. Common Challenges When Moving Into Project Leadership Transitioning from a technical role to project leadership can feel overwhelming, especially when you’ve built your identity on being “the technical expert.” Some common challenges include: 1. Letting go of hands-on familiarity Many professionals struggle to step back and trust others to execute tasks they once did themselves. 2. Navigating people management Coordinating teams, resolving conflict, and motivating individuals requires a different skill set from technical delivery. 3. Understanding cost, risk, and programme management Leadership roles demand greater commercial awareness and the ability to think in terms of risk mitigation and long-term project outcomes. 4. Communicating with multiple stakeholders You’ll now be expected to communicate clearly with contractors, engineers, clients, senior leadership, and sometimes the public. 5. Shifting from task execution to strategic decision-making This means seeing the whole project picture—not just your discipline. These challenges are normal. They’re also surmountable once you know where to focus. Key Skills You Need to Master for Project Leadership Roles To become a strong contender for leadership positions in infrastructure, you need a balance of technical credibility, people skills, and strategic thinking. Here are the top competencies to develop: 1. Project Planning and Coordination Understanding how to create programmes, manage schedules, assign resources, and coordinate teams is essential. Look into: Project management frameworks (APM, PRINCE2) Risk and change management Procurement and contract basics (NEC, JCT) 2. Communication and Stakeholder Engagement You must be able to explain complex technical information in clear, concise language that different audiences can understand. This includes: Client communication Contractor briefing Cross-functional coordination Reporting and documentation 3. Leadership and People Skills Project leadership requires guiding a team toward common goals—even when under pressure. Key sub-skills: Delegation Conflict resolution Coaching and mentoring Motivating diverse teams 4. Commercial Awareness Leaders must understand budgets, cost controls, and commercial risks. Aim to get familiar with: Budget tracking Cost-value reconciliation Supply chain considerations Risk assessment 5. Strategic Thinking The ability to anticipate issues, plan, and make decisions that support the project's long-term vision. This includes: Identifying bottlenecks before they occur Scenario planning Understanding regulatory and compliance requirements How Deploy Supports Professionals Transitioning into Leadership At Deploy, we understand that career progression in infrastructure isn’t always linear. Many of the most successful Project Leads, Site Managers, and Delivery Managers didn’t start in meetings; they started on the tools. Our recruiters specialise in helping technical candidates bridge that gap by: ✔ Positioning your CV and experience to highlight leadership potential We help you translate your on-site accomplishments into leadership-ready achievements that speak the language of hiring managers. ✔ Matching you with employers who value your technical background We work across rail, civil engineering, energy, technology, and defence industries that are actively developing the next generation of project leaders. ✔ Advising you on certifications and training that boost your leadership readiness Whether you need APM, SMSTS, CSCS upgrades, or leadership courses, we help point you in the right direction. ✔ Supporting your long-term career goals Our goal is not just to place you into your next role—but to support your journey toward becoming a future project leader. Final Thoughts Transitioning from a technical role into project leadership is a bold and transformative step. You’re moving from executing tasks to shaping outcomes; from working on-site to influencing strategy; from being part of the project to leading the project. With the right skills, mindset, and support, you can make this transition smoothly and confidently. If you’re ready to explore leadership pathways in infrastructure, rail, energy, or engineering, Deploy is here to guide you every step of the way. Let’s help you take that next step from site to strategy.