Tunnel Upgrade Project

Project Overview:

The client’s upgrade project aimed to improve the reliability and efficiency of a major line, with tunnel upgrades as a focal point. 

Deploy Role:

Deploy was entrusted with the responsibility of providing Safety Critical staff essential for the successful execution of the tunnel upgrade project. The roles supplied included Engineering Supervisors (ES's), Level Crossing Attendants (LXA's), and Controller of Site Safety (COSS's). These positions played a crucial role in ensuring the safety and smooth operation of the upgrade works during the blockade.

Challenges Faced:

The nature of railway upgrades, especially in confined spaces like tunnels, poses inherent challenges. Safety, precision, and adherence to tight schedules are paramount. Deploy had to source personnel with not only the technical expertise required for railway engineering but also a deep understanding of safety protocols and the ability to work efficiently within the constraints of a 21-day upgrade.

Recruitment and Deployment Process:

Deploy leveraged its extensive network and industry expertise to identify and recruit highly qualified candidates for the Safety Critical roles. Rigorous screening processes ensured that only individuals with the requisite certifications, experience, and commitment to safety were selected. Once the recruitment phase was complete, Deploy facilitated the smooth deployment of the recruited staff to the tunnel site.

Success Metrics:

The success of Deploy's involvement in the tunnel upgrade project can be measured through several key metrics:

Safety Performance:

No safety incidents were reported during the blockade, reflecting the high standard of safety maintained by the recruited staff.

Project Timeline Adherence:

The project progressed according to schedule, with the first phase completed successfully and the second phase ready to commence on time.

Client Satisfaction:

The client expressed satisfaction with the quality of Safety Critical staff provided by Deploy, acknowledging their contribution to the project's success.

Project Recognition:

The client highlighted the successful completion of the first phase of the tunnel upgrade project in a social media post, emphasising the collaboration with Deploy. Additionally, the project garnered attention in the media.

Conclusion:

Deploy's successful deployment of Safety Critical staff significantly contributed to the seamless execution of the tunnel upgrade project. Their commitment to safety, efficient recruitment processes, and collaboration showcase the company's expertise in meeting the unique staffing challenges of critical infrastructure projects in the railway industry. This case study serves as a testament to Deploy's ability to provide tailored solutions for complex projects, ensuring both client satisfaction and project success.

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The rail industry plays a vital role in keeping the UK moving, carrying millions of passengers and large volumes of freight every day. With such responsibility, health and safety must always come first. At Deploy, we know that protecting workers and the public is essential, and we work closely with clients and candidates to make sure the highest standards are met. Why Safety Matters in Rail Rail environments can be dangerous. Work often takes place close to moving trains, heavy machinery, and high-voltage systems. Without strong safety practices, accidents can happen quickly. By focusing on health and safety, we not only protect people but also keep projects running smoothly and avoid costly delays. The industry is closely regulated by the Health and Safety at Work Act 1974 and overseen by the Office of Rail and Road (ORR) . For everyone involved in rail projects, compliance is not optional – it is the foundation of safe and successful work. Common Risks for Rail Workers Rail staff face unique risks, such as: Trackside hazards – working close to trains, signalling systems, and restricted areas. Electrical dangers – overhead lines and third-rail systems that carry high voltage. Manual handling – lifting heavy equipment and repetitive tasks. Fatigue – long or irregular shifts, including night work. Environmental factors – exposure to weather, noise, and dust. Best Practices for Safer Rail Work Good safety is about making safe choices every day. Some key practices include: Proper training – making sure everyone has the right qualifications, such as PTS, COSS, or OLE. Risk assessments – reviewing conditions before and during shifts. Managing fatigue – ensuring fair rosters, regular breaks, and welfare facilities. Clear communication – daily briefings, safety updates, and easy reporting of near misses. Protective equipment – correct and well-maintained PPE for every role.  Deploy’s Approach to Safety At Deploy, we treat safety as part of our culture, not just a requirement. We make sure every candidate we place is trained, qualified, and fully compliant before starting work. Our compliance team checks certifications, medicals, and training records to keep standards high. By placing safety at the heart of our recruitment, we help protect lives, support our clients, and keep the rail industry moving forward.