Tunnel Upgrade Project

Project Overview:

The client’s upgrade project aimed to improve the reliability and efficiency of a major line, with tunnel upgrades as a focal point. 

Deploy Role:

Deploy was entrusted with the responsibility of providing Safety Critical staff essential for the successful execution of the tunnel upgrade project. The roles supplied included Engineering Supervisors (ES's), Level Crossing Attendants (LXA's), and Controller of Site Safety (COSS's). These positions played a crucial role in ensuring the safety and smooth operation of the upgrade works during the blockade.

Challenges Faced:

The nature of railway upgrades, especially in confined spaces like tunnels, poses inherent challenges. Safety, precision, and adherence to tight schedules are paramount. Deploy had to source personnel with not only the technical expertise required for railway engineering but also a deep understanding of safety protocols and the ability to work efficiently within the constraints of a 21-day upgrade.

Recruitment and Deployment Process:

Deploy leveraged its extensive network and industry expertise to identify and recruit highly qualified candidates for the Safety Critical roles. Rigorous screening processes ensured that only individuals with the requisite certifications, experience, and commitment to safety were selected. Once the recruitment phase was complete, Deploy facilitated the smooth deployment of the recruited staff to the tunnel site.

Success Metrics:

The success of Deploy's involvement in the tunnel upgrade project can be measured through several key metrics:

Safety Performance:

No safety incidents were reported during the blockade, reflecting the high standard of safety maintained by the recruited staff.

Project Timeline Adherence:

The project progressed according to schedule, with the first phase completed successfully and the second phase ready to commence on time.

Client Satisfaction:

The client expressed satisfaction with the quality of Safety Critical staff provided by Deploy, acknowledging their contribution to the project's success.

Project Recognition:

The client highlighted the successful completion of the first phase of the tunnel upgrade project in a social media post, emphasising the collaboration with Deploy. Additionally, the project garnered attention in the media.

Conclusion:

Deploy's successful deployment of Safety Critical staff significantly contributed to the seamless execution of the tunnel upgrade project. Their commitment to safety, efficient recruitment processes, and collaboration showcase the company's expertise in meeting the unique staffing challenges of critical infrastructure projects in the railway industry. This case study serves as a testament to Deploy's ability to provide tailored solutions for complex projects, ensuring both client satisfaction and project success.

Infrastructure is central to the UK’s economic growth and regional regeneration. Skilled people
By Kieran Smith November 5, 2025
Infrastructure is the foundation of the UK economy — but its success depends on people. Here’s how strategic recruitment is driving national growth.
The UK rail industry faces a critical skills transition as digital and green projects expand.
By Kieran Smith October 29, 2025
The UK rail sector is changing fast — from digital signalling to sustainability. Here’s how employers can attract and retain the next generation of rail talent.
Near misses reveal hidden risks before tragedy strikes. UK rail is leading the way with learning
By Kieran Smith October 22, 2025
Near misses are lessons in disguise. Here’s how UK rail leaders are using close-call data to strengthen safety culture and smarter infrastructure.